Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Service
  1. Service
  2. EJW Service & Support

EJW Service & Support

Willkommen! Sie können über die bereitgestellten Optionen eine Anfrage für EJW Service & Support erstellen.

Für Teilnehmende von Freizeiten und Veranstaltungen

  • Anmeldung & Rechnung

    Fragen zur Anmeldung und Rechnung

  • Besondere Bedürfnisse

    Unverträglichkeiten, Behinderungen, Freundeswunsch

  • Finanzielle Unterstützung

    Zuschussanfragen

  • Detailinformationen zur Freizeit/Veranstaltung

    Spezifische Anfragen zu Ort und Art der Veranstaltung/Freizeit oder zur Freizeitkarte

  • Feedback

    Anregungen und Verbesserungsvorschläge

Powered by Jira Service Management
{"xsrfToken":"744ee4b95ca1d4394723864d796fe5a45caf1801_lout","branding":{"id":"3","key":"service","name":"EJW Service & Support","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#d68e2f","headerLinkHoverBGColor":"#d68e2f","headerBadgeColor":"#d68e2f"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Willkommen beim Service des EJW","sharedPortalName":"Service","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Willkommen beim Service des EJW","sharedPortalName":"Service","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/573a59cc-a37c-4cb4-aeac-308c5fc2b8dd/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhYmJkZTAxNS02MzA4LTQyOTUtOWUzZi1iNDU3YjlkODYzNzgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjU3M2E1OWNjLWEzN2MtNGNiNC1hZWFjLTMwOGM1ZmMyYjhkZCI6WyJyZWFkIl19LCJleHAiOjE3NzEwNjYzOTIsIm5iZiI6MTc3MTA2NTc5Mn0.xaufUO5k-wPo5Dvxh0TeoKdMx4fjPDt7-Adr6rSeTns&client=abbde015-6308-4295-9e3f-b457b9d86378&height=300&mode=fit","bannerMediaApiFileId":"573a59cc-a37c-4cb4-aeac-308c5fc2b8dd","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"service","projectId":10004,"serviceDeskId":3,"name":"EJW Service & Support","description":"<p>Willkommen! Sie können über die bereitgestellten Optionen eine Anfrage für EJW Service &amp; Support erstellen.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"10022","name":"Anmeldung & Rechnung","descriptionHtml":"","callToAction":"Anmeldung & Rechnung","introHtml":"<p>Fragen zur Anmeldung und Rechnung</p>","icon":10566,"iconUrl":"https://evangelischesjugendwerk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10566","groups":[17,14],"key":""},{"id":"10039","name":"Beleg einreichen","descriptionHtml":"","callToAction":"Beleg einreichen","introHtml":"<p>Eine Abrechnung, einen Beleg vorab digital an die Verwaltung senden</p>","icon":10567,"iconUrl":"https://evangelischesjugendwerk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10567","groups":[12],"key":""},{"id":"10028","name":"Besondere Bedürfnisse","descriptionHtml":"","callToAction":"Besondere Bedürfnisse","introHtml":"<p>Unverträglichkeiten, Behinderungen, Freundeswunsch</p>","icon":10568,"iconUrl":"https://evangelischesjugendwerk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10568","groups":[17,14],"key":""},{"id":"10026","name":"Bus leihen","descriptionHtml":"","callToAction":"Bus leihen","introHtml":"<p>EJW-Bus ausleihen</p>","icon":10569,"iconUrl":"https://evangelischesjugendwerk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10569","groups":[13,12],"key":""},{"id":"10030","name":"Detailinformationen zur Freizeit/Veranstaltung","descriptionHtml":"","callToAction":"Detailinformationen zur Freizeit/Veranstaltung","introHtml":"<p>Spezifische Anfragen zu Ort und Art der Veranstaltung/Freizeit oder zur Freizeitkarte</p>","icon":10570,"iconUrl":"https://evangelischesjugendwerk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10570","groups":[17,14],"key":""},{"id":"10038","name":"Elternbrief/Einladungen organisieren","descriptionHtml":"","callToAction":"Elternbrief/Einladungen organisieren","introHtml":"<p>Freizeitbriefe oder Einladungen über die Verwaltung versenden</p>","icon":10571,"iconUrl":"https://evangelischesjugendwerk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10571","groups":[12],"key":""},{"id":"10031","name":"Feedback","descriptionHtml":"","callToAction":"Feedback","introHtml":"<p>Anregungen und Verbesserungsvorschläge</p>","icon":10572,"iconUrl":"https://evangelischesjugendwerk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10572","groups":[17,14],"key":""},{"id":"10029","name":"Finanzielle Unterstützung","descriptionHtml":"","callToAction":"Finanzielle Unterstützung","introHtml":"<p>Zuschussanfragen</p>","icon":10573,"iconUrl":"https://evangelischesjugendwerk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10573","groups":[17,14],"key":""},{"id":"10041","name":"Fragen zu Angeboten des EJW","descriptionHtml":"","callToAction":"Fragen zu Angeboten des EJW","introHtml":"<p>Welche Angebote bietet das EJW in Gemeindenähe?</p>","icon":10574,"iconUrl":"https://evangelischesjugendwerk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10574","groups":[13],"key":""},{"id":"10040","name":"Fragen zur Rechnung","descriptionHtml":"","callToAction":"Fragen zur Rechnung","introHtml":"<p>jährlicher Gemeindezuschuss</p>","icon":10575,"iconUrl":"https://evangelischesjugendwerk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10575","groups":[13],"key":""},{"id":"10044","name":"Getränke bestellen","descriptionHtml":"","callToAction":"Getränke bestellen","introHtml":"<p>besondere Veranstalltungen, leeres Getränkelager</p>","icon":10577,"iconUrl":"https://evangelischesjugendwerk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10577","groups":[15],"key":""},{"id":"10049","name":"Juleica Verlängerung","descriptionHtml":"","callToAction":"Juleica Verlängerung","introHtml":"<p>Einreichen von Nachweisen zur Juleica Verlängerung</p>","icon":10566,"iconUrl":"https://evangelischesjugendwerk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10566","groups":[12],"key":""},{"id":"10047","name":"Material Bestellung","descriptionHtml":"","callToAction":"Material Bestellung","introHtml":"<p>Material für Veranstalltungen oder Gruppenstunden</p>","icon":10578,"iconUrl":"https://evangelischesjugendwerk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10578","groups":[15],"key":""},{"id":"10037","name":"Material reservieren","descriptionHtml":"","callToAction":"Material reservieren","introHtml":"<p>Beamer, Pavillons, Pinnwände, etc</p>","icon":10579,"iconUrl":"https://evangelischesjugendwerk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10579","groups":[12],"key":""},{"id":"10043","name":"Office Materialien bestellen","descriptionHtml":"","callToAction":"Office Materialien bestellen","introHtml":"<p>Papier, Briefumschläge, Toner, etc</p>","icon":10580,"iconUrl":"https://evangelischesjugendwerk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10580","groups":[15],"key":""},{"id":"10034","name":"Online Zugang zu EJW Systemen","descriptionHtml":"","callToAction":"Online Zugang zu EJW Systemen","introHtml":"<p>Zugang zu EJW-Cloud, Mail, Zoom, etc.</p>","icon":10581,"iconUrl":"https://evangelischesjugendwerk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10581","groups":[12],"key":""},{"id":"10033","name":"Raum reservieren","descriptionHtml":"","callToAction":"Raum reservieren","introHtml":"<p>Einen Raum in der Zentrale reservieren</p>","icon":10582,"iconUrl":"https://evangelischesjugendwerk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10582","groups":[12],"key":""},{"id":"10046","name":"Schadensmeldung","descriptionHtml":"","callToAction":"Schadensmeldung","introHtml":"<p>Meldung an Verwaltung oder Versicherung</p>","icon":10583,"iconUrl":"https://evangelischesjugendwerk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10583","groups":[15],"key":""},{"id":"10048","name":"Sonstiges","descriptionHtml":"","callToAction":"Sonstiges","introHtml":"<p>sonstige Fragen oder Anregungen</p>","icon":10589,"iconUrl":"https://evangelischesjugendwerk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10589","groups":[16],"key":""},{"id":"10042","name":"Sonstiges Feedback","descriptionHtml":"","callToAction":"Sonstiges Feedback","introHtml":"<p>Anregungen und Verbesserungsvorschläge</p>","icon":10584,"iconUrl":"https://evangelischesjugendwerk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10584","groups":[13],"key":""},{"id":"10045","name":"Technische Hilfe","descriptionHtml":"","callToAction":"Technische Hilfe","introHtml":"<p>Probleme mit PC, Laptop, Kopierer, WLAN, etc</p>","icon":10585,"iconUrl":"https://evangelischesjugendwerk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10585","groups":[15],"key":""},{"id":"10036","name":"Veranstaltung abrechnen","descriptionHtml":"","callToAction":"Veranstaltung abrechnen","introHtml":"<p>Veranstaltungsabrechnung vorab digital an die Verwaltung senden, Fragen dazu</p>","icon":10586,"iconUrl":"https://evangelischesjugendwerk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10586","groups":[12],"key":""},{"id":"10032","name":"Veranstaltung anmelden","descriptionHtml":"","callToAction":"Veranstaltung anmelden","introHtml":"<p>Übernachtungsveranstaltung kalkulieren und beim EJW anmelden</p>","icon":10587,"iconUrl":"https://evangelischesjugendwerk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10587","groups":[12],"key":""},{"id":"10035","name":"Zuschussformulare anfragen","descriptionHtml":"","callToAction":"Zuschussformulare anfragen","introHtml":"<p>Formulare für Veranstaltungen, Fortbildungen und Gruppen</p>","icon":10588,"iconUrl":"https://evangelischesjugendwerk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10588","groups":[12],"key":""}],"reqGroups":[{"id":17,"name":"Für Teilnehmende von Freizeiten und Veranstaltungen"},{"id":12,"name":"Für Ehrenamtliche & Freizeitleitung"},{"id":13,"name":"Für Gemeinden"},{"id":14,"name":"Aus- und Fortbildung"},{"id":15,"name":"Intern"},{"id":16,"name":"Sonstiges"}],"orderMapping":{"16":[10048],"17":[10022,10028,10029,10030,10031],"11":[10022,10028,10029,10030,10031],"12":[10032,10026,10033,10049,10034,10035,10036,10037,10038,10039],"13":[10040,10026,10041,10042],"14":[10022,10028,10029,10030,10031],"15":[10043,10044,10045,10046,10047]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SERVICE","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"German (Germany)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhYmJkZTAxNS02MzA4LTQyOTUtOWUzZi1iNDU3YjlkODYzNzgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzEwNjY5OTIsIm5iZiI6MTc3MTA2NTc5MiwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.nYoePSriENRUH3z5cHGdKbtvS7Z0npP39XboQooxVFM","targetCollection":"upload-project-10004","endpointUrl":"https://api.media.atlassian.com","clientId":"abbde015-6308-4295-9e3f-b457b9d86378","tokenDurationInMins":20}},"sharedPortal":{"name":"Service","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=evangelischesjugendwerk","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"744ee4b95ca1d4394723864d796fe5a45caf1801_lout","baseUrl":"https://evangelischesjugendwerk.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://evangelischesjugendwerk.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"abbde015-6308-4295-9e3f-b457b9d86378","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"9f82bf6943454a58857ae2a7e83802ec","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://evangelischesjugendwerk.atlassian.net","edition":"free","anonymousEnabled":true,"requestIntroEnabled":true}